Falcon

Falcon

Falcon was designed to generate and communicate availability and rules of assets for any title. These rules are shared between clients (vendors or distributors) and studio which needs to be followed for airing any title in their platform. The information includes rights, tenure, price, language, territory etc. The approval or rejections of these business rules were being done in a legacy tool called Louis. Falcon is the modernization of the legacy tool.

Experience Design | Research | UI Design

 Focus of the project

Louis, the legacy or old Gating platform, does not provide the Content Operations team effective tools to validate, edit, and collaborate. The ineffectiveness of the product introduces several possibilities for human error that inadvertently publish or remove content from Disney+ and HotStar. For this part of the displayed project, my goal was to improve the following issues:

  • Avails/ the title based business rules must be collectively published by title

  • Warnings are challenging to parse and validate

  • Users can not correct invalid metadata or edit an individual business rule

User Research

Persona

Journey Map

Few problem solving examples